Introduction
Welcome to Adarsh ID Cards. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or use the Adarsh Mobile Application.
By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access our site or use our services.
We take your privacy seriously. We never sell your personal information to third parties.
Information We Collect
We collect information that you provide directly to us, as well as information that is collected automatically when you use our services.
Personal Information You Provide
- Contact Information: Name, email address, phone number, and address when you fill out our contact forms or request a quote.
- School/Institution Details: School name, location, and requirements when placing orders.
- Testimonials: Name, school affiliation, and review content when you submit feedback.
- Order Information: Details about ID card designs, quantities, and specifications.
Information Collected Automatically
- Device Information: Browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on pages, and navigation patterns.
- IP Address: Your internet protocol address for security and analytics purposes.
Mobile Application Data
When you use the Adarsh Mobile Application, we may collect or process the following information to provide core app functionality:
- Account Credentials: Login credentials (username and password) used to authenticate and secure your session within the app.
- Card & Order Data: ID card assignments, order details, class/section information, and correction or reprint requests submitted through the app.
- Uploaded Data Files: Data files such as Excel (.xlsx) or ZIP archives uploaded through the app for batch processing of student records.
- Push Notification Token: A device notification token used solely to send order status updates and alerts to your device.
- Usage & Session Data: Basic session metadata (login time, device type, app version) used to improve stability and performance.
The app does not request persistent access to your photo library or media storage. When a photo upload is needed (e.g., a student image), the app uses the Android Photo Picker — a system-level tool that lets you select a single image without granting the app any ongoing access to your gallery.
Android App Permissions
Transparency about permissions is important to us. Below is a full list of Android permissions the Adarsh app may request and why:
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INTERNET — Required to communicate with our servers to sync orders, card data, and account information.
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CAMERA (optional) — Used only when you choose to capture a photo directly within the app (e.g., taking a student photo for an ID card). This is optional and can be declined; you may use the Photo Picker instead.
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POST_NOTIFICATIONS — Allows the app to send you push notifications for order status updates. You can disable this in your device settings at any time.
Compliance with Google Play's Photo and Video Permissions Policy: To protect user privacy, our app is fully compliant with Google Play's Photo and Video Permissions policy. Because the Adarsh Mobile Application only requires one-time or infrequent access to select a media file (such as uploading a student photo for generating an ID card), it does not request or use broad, persistent media storage permissions like READ_MEDIA_IMAGES or READ_MEDIA_VIDEO. Instead, we use the privacy-safe Android Photo Picker—a secure system tool that lets you choose a single specific file, without granting the app ongoing access to your entire photo or video library.
You can review and change app permissions at any time by going to Settings → Apps → Adarsh ID Cards → Permissions on your Android device.
How We Use Your Information
We use the information we collect for various purposes to provide and improve our services:
Customer Service
To respond to your inquiries and provide support
Order Processing
To process and fulfill your ID card orders
Communication
To send order updates, newsletters, and promotional materials
Improvement
To analyze usage and improve our website and services
Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted vendors who assist in operating our website, conducting business, or servicing you (e.g., hosting providers, delivery partners).
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with any merger, acquisition, or sale of company assets.
- Consent: With your explicit consent for any other purpose.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
SSL Encryption
Secure Servers
Access Controls
Regular Backups
While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Account & Data Deletion (Google Play Compliance)
In full compliance with Google Play's User Data - Account Deletion Policy and statutory privacy regulations, all users of the Adarsh Mobile Application and our platform have the right to request permanent deletion of their account and all associated personal records.
Request Account & Data Deletion
Submitting this request initiates the permanent deletion of your account credentials, profile details, and associated personal data.
What Happens When You Request Deletion:
- 30-Day Processing Period: Your account deletion request is queued immediately. Associated personal data, account credentials, and tokens will be permanently deleted within 30 days.
- Instant Session Termination: You and all active sessions for your account will be immediately logged out for security upon submitting the request.
- Email Request Option: You may also email our data protection desk directly at adarshcards@gmail.com with the subject "Account Deletion Request".
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
Types of Cookies We Use
Essential Cookies
Required for the website to function properly. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website to improve user experience.
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness.
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Your Data Principal Rights (DPDP Act, 2023)
Under Chapter III (Sections 11 to 14) of the Digital Personal Data Protection Act, 2023, you hold the following statutory rights:
Access & Summary
Section 11: Request a summary of personal data being processed and sharing details.
Correction & Updating
Section 12: Request correction of inaccurate, incomplete, or outdated information.
Erasure
Section 12(3): Request permanent erasure of personal data unless retention is mandated by law.
Withdraw Consent
Section 6(4): Withdraw previously granted affirmative consent at any time.
Grievance Redressal
Section 13: Register grievances with our Grievance Officer, resolved within 90 days.
Nomination
Section 14: Nominate a representative to exercise rights in the event of death or incapacity.
Protection of Children's Personal Data (Section 9)
Under the Digital Personal Data Protection Act, 2023, a child is defined as an individual who has not completed eighteen (18) years of age.
Our public web platform does not offer direct consumer registration to minors. When educational institutions (schools, colleges) engage our services as a Data Processor to manufacture student ID cards:
- Processing is conducted strictly pursuant to the institutional contract and verified authorization of the educational institution acting as the Data Fiduciary.
- We strictly prohibit and do not engage in any behavioral monitoring, tracking, or targeted advertising directed at children.
- Student photos and card assets are stored in protected access-controlled storage and purged following the completion of batch manufacturing orders.
Third-Party Links & Processors
We work with trusted enterprise cloud infrastructure and delivery services under strict contractual confidentiality agreements. We do not sell, trade, or transfer personal data to unauthorized third parties.
Version & Governance Updates
This Privacy Notice is maintained under version 2025.1-DPDP. When material updates occur, the updated notice will be published here with an amended revision date.
Grievance Redressal Officer (Section 13)
For any privacy questions, consent withdrawals, or grievances under the DPDP Act 2023 and DPDP Rules 2025, please contact our designated officer:
If you are not satisfied with the resolution provided by our Grievance Officer within 90 days, you have the right to file an appeal/complaint with the Data Protection Board of India (DPBI) in accordance with Section 13(3) of the Act.